1. Introduction
Northern Acoustics Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data.
2. Data We Collect
- Account & Order Information: Name, email, delivery address, phone number, payment details.
- Site Usage: IP address, browser type, pages visited, referral URL (via cookies and analytics).
3. How We Use Your Data
- To process and fulfill your orders.
- To communicate order status, promotions, and updates (with your consent).
- To improve our website, products, and customer service.
4. Cookies & Tracking
- We use essential cookies for shopping cart functionality and analytics cookies (Google Analytics) to understand site performance.
- You can disable non-essential cookies in your browser settings, but this may affect site functionality.
5. Data Sharing
- We share personal data only with trusted third parties necessary to process your order (couriers, payment processors).
- We do not sell or rent your data to marketers.
6. Data Security
- We employ SSL encryption on all pages and follow industry standards to safeguard your information.
7. Your Rights
- You have the right to access, correct, or delete your personal data.
- To exercise these rights, email privacy@northernacoustics.co.uk.
8. Retention
- We retain order data for up to 7 years for tax and legal purposes.
9. Changes to This Policy
- We may update this policy; the latest version is always available on our website.
