1. Introduction
Welcome to Northern Acoustics. By accessing or using our website (northernacoustics.co.uk) and placing an order, you agree to be bound by these Terms & Conditions.
2. Ordering & Payment
- All product prices are shown in GBP and exclude VAT (where applicable).
- Payment must be made in full before dispatch. We accept major credit/debit cards and PayPal.
3. Delivery
- We offer free mainland UK delivery on all orders.
- Orders are typically dispatched within 1–2 working days. Delivery times vary by region.
4. Returns & Refunds
- You have 14 days from receipt to return unused, undamaged items in their original packaging.
- Custom-cut or bespoke panels are non-returnable unless faulty.
- To initiate a return, email returns@northernacoustics.co.uk with your order number.
5. Product Use & Liability
- Our acoustic panels are designed for interior use only. Improper installation or misuse may void guarantees.
- Northern Acoustics is not liable for indirect, special, or consequential losses arising from use of our products.
6. Intellectual Property
- All content on this site—including text, images, logos, and designs—is owned by Northern Acoustics Ltd. Unauthorised reproduction is prohibited.
7. Changes to Terms
- We may update these Terms & Conditions from time to time. Any changes take effect upon posting on our site.
8. Governing Law
- These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the English courts.
